What is ISO-TS 11973-2019?

ISO-TS 11973-2019, also known as the International Organization for Standardization Technical Specification 11973-2019, is a set of guidelines and specifications that provide a framework for creating and implementing technical documentation. It offers valuable insights into how to efficiently write and present information in a clear, concise, and easy-to-understand manner.

Importance of ISO-TS 11973-2019

ISO-TS 11973-2019 plays a crucial role in various industries where technical documentation is essential. It sets the standard for organizations to effectively communicate complex ideas and procedures to both experts and non-experts alike. By following these guidelines, companies can enhance the usability, safety, and accessibility of their technical documents, ensuring that end-users can easily understand and utilize the information provided.

Key Principles of ISO-TS 11973-2019

ISO-TS 11973-2019 emphasizes several key principles that are fundamental to creating easy-to-understand technical articles:

Conciseness: Technical documentation must be concise, avoiding excessive or unnecessary information that may confuse or overwhelm readers. Brevity in language and supporting visuals is key.

Accuracy: Information provided should be accurate, reliable, and up-to-date so that readers can trust and depend on it. Verifying facts and evidence is vital.

Clarity: Technical articles should be written in a clear and straightforward manner, using plain language instead of technical jargon whenever possible. The use of visual aids, such as diagrams and illustrations, can greatly enhance clarity.

Structure: Proper organization and structure are crucial for easy comprehension. Technical articles should have a logical flow, with headings, subheadings, and sections clearly demarcated. This facilitates quick information retrieval.

Benefits of Following ISO-TS 11973-2019

By adhering to ISO-TS 11973-2019, organizations can reap numerous benefits:

Improved User Experience: Easy-to-understand technical articles enhance the user experience by enabling users to quickly grasp important information, reducing confusion and frustration.

Increased Efficiency: Clear and concise technical documentation improves efficiency in processes and operations as users can easily follow instructions, troubleshoot problems, and maintain equipment without delays.

Enhanced Safety: Accurate and well-presented technical articles contribute to enhanced safety by providing users with reliable guidance on operating equipment, handling hazardous materials, or responding effectively to emergency situations.

Reduced Support Costs: When technical articles are easily comprehensible, users are less likely to require extensive support, which reduces support costs for organizations.

In conclusion, ISO-TS 11973-2019 is a valuable resource that provides guidelines for creating easy-to-understand technical articles. By following these principles, organizations can improve the usability, safety, and accessibility of their technical documentation, ultimately benefiting both end-users and the organization itself.