What is ISO 55336:2018?

ISO 55336:2018 is a standard that provides guidelines for writing professional and technical documents. It is published by the International Organization for Standardization (ISO) and is widely used in various industries around the world. This article aims to explain the key aspects of this standard and how it can help improve the quality and clarity of written technical communication.

The Importance of ISO 55336:2018

Clear and effective communication is crucial in any technical field. ISO 55336:2018 sets out principles and recommendations for creating documents that are well-structured, concise, and easy to understand. By following this standard, professionals can ensure that their technical documents meet high standards of readability and usability.

This standard covers a wide range of document types, including user manuals, technical reports, specifications, and other technical publications. It emphasizes the use of plain language, logical organization, and consistent terminology to facilitate comprehension and reduce ambiguity.

Key Guidelines of ISO 55336:2018

ISO 55336:2018 provides several key guidelines for improving the quality of technical writing. These include:

1. Simplicity and Clarity: The standard advises using simple words, short sentences, and clear explanations to convey technical information effectively. It promotes the use of active voice and active verb forms, which enhance readability and engagement.

2. Logical Structure: Documents should be organized in a logical and hierarchical manner, with headings, subheadings, and numbered lists used to highlight different sections and subsections. This helps readers navigate the content easily and locate specific information quickly.

3. Consistent Terminology: ISO 55336:2018 emphasizes the importance of using consistent terminology throughout a document to avoid confusion. It recommends creating and maintaining a glossary of terms specific to the subject matter, ensuring that technical terms are defined clearly and consistently.

4. Visual Aids: The standard suggests using visual aids such as diagrams, illustrations, and tables to enhance understanding and reinforce the written content. These visuals should be properly labeled and referenced in the text.

Benefits of Adhering to ISO 55336:2018

By adhering to ISO 55336:2018, organizations can reap several benefits:

1. Improved User Experience: Technical documents that comply with this standard are more user-friendly and easier to understand for both professionals and non-experts. This leads to better customer satisfaction and reduces support requests.

2. Enhanced Efficiency: Well-structured and clear documents save time and effort for readers who need to extract specific information quickly. Technical writers also benefit from guidelines that streamline their writing process and ensure consistency.

3. International Recognition: ISO standards are globally recognized and respected. Following ISO 55336:2018 demonstrates a commitment to quality and professionalism, enhancing an organization's reputation both domestically and internationally.

In conclusion, ISO 55336:2018 plays a vital role in promoting effective communication within technical fields. By adhering to its guidelines, professionals can create clear, concise, and well-organized documents that improve comprehension and enhance the user experience.