What is ISO/IEC 30121: 2019 ?

ISO-IEC 30121: 2019 is a standard that offers a framework for organizations to promote sustainability in their practices. The standard was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) and is designed to ensure that organizations operate ethically, minimize negative impacts on society and the environment, and contribute positively to the well-being of communities.

ISO-IEC 30121: 2019 is made up of various aspects, including social responsibility, environmental protection, economic growth, and cultural preservation. The standard aims to help organizations achieve their goals by providing them with the guidance and requirements they need to establish, implement, maintain, and continually improve their IT service management systems.

ISO-IEC 30121: 2019 is a key component of ISO-IEC 27001, which is a standard that outlines the requirements for an information technology (IT) service management system (SMS). This system is designed to help organizations manage their IT services more effectively, ensuring that they meet the needs and expectations of their customers while also ensuring compliance with relevant legal and regulatory requirements.

With the increasing importance of sustainability and the need for organizations to operate ethically, ISO-IEC 30121: 2019 is gaining more and more attention. By implementing the guidelines outlined in this standard, organizations can ensure that their IT services are not just efficient and effective, but also contribute positively to the well-being of their communities and society as a whole