What is ISO 11357-4: 2014 ?

ISO 11357-4: 2014 is an international standard that provides guidelines for the development and implementation of effective quality management systems in organizations. It is commonly referred to as ISO 9001 and focuses on ensuring that products and services consistently meet customer requirements and regulatory standards.

The main purpose of ISO 11357-4: 2014 is to help organizations establish and maintain quality management systems that enhance customer satisfaction and drive continuous improvement. By adhering to this standard, organizations can achieve increased efficiency, improved customer confidence, and a competitive edge in the market.

ISO 11357-4: 2014 is divided into four key areas: management responsibility, resource management, product realization, and measurement, analysis, and improvement. These areas are outlined in more detail in the ISO 11343: 2014 standard, which is the specific requirements for implementing ISO 9001 within the automotive industry and associated service part organizations.

ISO 11343: 2014 focuses on ensuring that the organization's quality management system aligns with ISO 9001 and meets the unique demands of the automotive sector. By implementing this standard, organizations can demonstrate their commitment to quality management and their ability to consistently provide products and services that meet customer requirements.

In conclusion, ISO 11357-4: 2014 is an important international standard that can help organizations establish and maintain effective quality management systems. By adhering to the key requirements outlined in this standard, organizations can improve customer satisfaction, increase efficiency, and gain a competitive edge in the market.