What is ISO 55171: 2018 ?

ISO 55171: 2018 is an essential international standard that outlines the guidelines for creating clear, concise, and consistent technical documentation. It is widely recognized for its impact on various industries, including manufacturing, engineering, and healthcare. In this article, we will delve into the key elements of ISO 55171: 2018 and its role in improving the quality of technical documentation.

ISO 55171: 2018 provides guidelines for the structure, content, and presentation of technical articles. It emphasizes the importance of using clear and concise language, avoiding ambiguity or confusion, and providing comprehensive and accurate information. By following these guidelines, organizations can improve the readability and comprehension of their technical documents, leading to enhanced customer satisfaction and increased efficiency in product development and support processes.

ISO 55171: 2018 also emphasizes the importance of considering the target audience and their level of technical knowledge when developing technical documents. It is essential to tailor the document to meet the specific needs and expectations of the target audience, ensuring that the content is accessible and understandable for them.

In addition to its guidelines for content, ISO 55171: 2018 also provides guidelines for the formatting and presentation of technical articles. It recommends using a consistent and clear format, with appropriate use of headings, subheadings, and other formatting elements. It also emphasizes the importance of providing clear and accurate references to related documents and sources, ensuring the consistency of information throughout the document.

ISO 55171: 2018 is a crucial international standard that can help organizations improve the quality of their technical documentation. By adhering to the guidelines set by ISO 55171: 2018, organizations can enhance the readability, understandability, and consistency of their technical documents, leading to enhanced customer satisfaction and increased efficiency in product development and support processes.